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Cookie Policy

How we use cookies

What are cookies?

Cookies are small text files that are stored on your device by a web browser (e.g Internet Explorer). Cookies contain information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, please visit the official ICO website at www.ico.gov.uk, www.aboutcookies.co.uk or www.whatarecookies.com.

What do cookies do?

Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. If you’ve ever placed an order, had to leave our site and returned later to find your order still showing as available to complete, this is an example of one of our cookies in action.

How do cookies help when you visit our site?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

Why are we telling you this?

EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible shopping experience, we are giving you a detailed outline of the cookies we use and the important role they play in your onsite experience.

Managing Cookies

Can I disable cookies from your website?

It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your experience with us and mean that you only have limited access to personalised areas of the site. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Cookies are an essential part of how our site works and you will need to have cookies enabled to place an order. If you don’t wish to enable cookies, you’ll only be able to browse the site.

How to check cookies are enabled for PC

Internet Explorer

Click ‘Tools’ in the menu bar at the top of your browser and select ‘Internet Options’
Click the ‘Privacy’ tab and set the slider to medium to allow cookies

Google Chrome

Click on ‘Tools’ in the menu bar at the top of your browser and select ‘Options’
Click the ‘Under the Hood’ tab, in the ‘Privacy’ section select the ‘Content settings’ button
Now select ‘Allow local data to be set’

Mozilla Firefox

Click on ‘Tools’ in the menu bar at the top of your browser and select ‘Options’
Select the ‘Privacy’ Icon and click ‘Cookies’
Select ‘Allow sites to set cookies’

Safari

Click on the Cog icon at the top of your browser and select ‘Preferences’
Click on ‘Security’; check the ‘Block third-party and advertising cookies’ box
Click ‘Save’

How to check cookies are enabled for Macs

Safari

Click ‘Safari’ at the top of your browser and select ‘Preferences’
Select ‘Security’ and ‘Accept Cookies’
Select ‘Only from site you navigate to’

Mozilla Firefox

Click ‘Firefox’ button at top of browser and select ‘Privacy’ panel
Select ‘Firefox will’ and select ‘Use custom settings for history’
Check ‘Accept cookies from sites and ‘Accept third-party cookies’
Select Keep until ‘they expire’ and click ‘OK’

Internet Explorer

Click ‘Explorer’ at the top of your browser and select ‘Preferences’
Scroll down to ‘Cookies’ and select ‘Never Ask’

Opera

Select ‘Menu’ from the top of your browser and click ‘Settings’

Select ‘Quick Preferences’ and click ‘Enable Cookies’

Cookies we use

Cookie Name Purpose
Google Analytics _utma_utmb

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Online notification form cookie ASP.NET_SessionId This cookie is essential for the online notification form. It is set only for those people using the form. This cookie is deleted when you close your browser.
Order tracking from cookie This cookie is used to keep track of the postcode, product quantity and delivery date of quotes requested through theĀ fleet one website.